
e-shops: Seven out of ten consumers insufficiently informed about their rights
Online stores at a rate of up to 72% provide no or incomplete information to consumers about their rights.
October 10, 2020
Online stores at a rate of up to 72% provide no or incomplete information to consumers about their rights.
The annual nationwide B-C e-commerce survey conducted by SELPE and the Electronic Commerce Laboratory (ELTRUN) of the Athens University of Economics and Business was completed with the support of GRECA (Hellenic Electronic Commerce Association).