e-shops: Seven out of ten consumers insufficiently informed about their rights
Online stores at a rate of up to 72% provide no or incomplete information to consumers about their rights.
October 10, 2020
E-commerce: Practical Guide to Proper Communication with the Consumer
The SEV Guide was based on the initiative of BusinessEurope and other European business organisations "Recommendations for a better presentation of information to consumers", and is a useful voluntary tool for businesses.
June 7, 2020