Introduction
H RedHost, owner and operator of the website redhost.gr, hereinafter referred to as "the Company", respects the privacy of its visitors and customers and ensures the safe and lawful processing of their personal data.
This Privacy Policy explains what data is collected through this website, for what purpose it is used and how it is protected.
Data collection
Depending on the service or communication with the Company, data such as name, business name, address, VAT number, tax office, telephone and e-mail address may be collected.
When browsing the website, technical information may be recorded, such as the IP address, the type of device and browser, as well as information related to the use of the website and cookies.
Use of Data
The data is mainly used to provide the services requested by the customer, to manage accounts and orders, to issue documents, to provide technical support and to communicate about the services.
They may also be used to secure systems, prevent malicious actions, improve services and, where permitted, to inform about Company products and services.
The processing is carried out on a case-by-case basis for the performance of the contract between us, for compliance with legal obligations, for the protection of the Company's legitimate interests or with consent, where this is required.
Communication and Support
When you contact the Company by e-mail, phone or some form of the website, the information you provide is used to serve and respond to your request.
Communication and content of messages are treated as confidential and are not disclosed to third parties, unless this is required for the provision of the service, provided by law or necessary to protect the rights and safety of the Company.
Cookies
The website uses necessary cookies for its proper functioning, as well as, where applicable, statistical analysis cookies or advertising services. Non-essential cookies are activated only according to the choices of the visitor and, where necessary, after prior consent. Consent can be revoked at any time through the relevant cookie settings of the website. For more information see Cookie Statement.
Third party providers
For the provision of its services, the Company may cooperate with third party providers, such as providers of hosting infrastructure, electronic payment services, domain name registration, email, security and technical support.
The data shall be transmitted only to the extent necessary for the provision of the respective service or for the fulfilment of a legal obligation and, where necessary, with appropriate contractual and technical safeguards.
Domain Names
In order to register and manage domain names, it is necessary to transmit specific data to the competent registrar or the corresponding domain name registry.
The processing and any publication of this information depends on the rules and policies of the respective registry and the respective ending.
Retention time
Personal data is retained for as long as necessary to provide the services and manage the relationship between us. After its expiry, certain data may be retained for as long as required by tax, accounting or other applicable law, as well as for the exercise or defence of legal claims.
Data security
The Company takes appropriate technical and organizational measures to protect personal data from loss, unauthorized access, alteration or unlawful processing.
Access to the data shall be limited to those persons who need access in order to carry out their tasks.
Your rights
Any natural person may, in accordance with the conditions of applicable law, request access to, rectification or erasure of their personal data, restriction of processing or object to specific forms of processing.
Where processing is based on consent, it may be revoked at any time. The revocation does not affect the lawfulness of the processing carried out prior to it.
To exercise your rights you can contact the Company at info@redhost.gr. Additional information may be requested to confirm your identity.
You also have the right to lodge a complaint with the Personal Data Protection Authority if you consider that the processing of your data violates applicable law.
Data breach
In the event of a personal data breach, the Company assesses the incident and, where required by law, makes the envisaged notifications to the competent supervisory authority and, where necessary, to the affected persons.
Changes to the Privacy Policy
The Company may amend this Privacy Policy when required due to changes in services, technology or applicable law. The current version will be published on this page.