You deal with your business.
We take care of your website.
Your website needs constant care to stay safe, up-to-date, fast and available.
With the RedHost Care We undertake the maintenance, security, backups and monitoring of your WordPress website or WooCommerce e-shop, so that you do not have to deal with technical issues.
From 19€ / month
- WordPress and Plugin Updates
- Backups
- Security Monitoring
- Uptime Monitoring
- Technical support
Your website needs care after it's built.
A WordPress website needs constant monitoring, updates and care.
Plugins and WordPress are constantly updated, new security threats appear every day, and a problem in an update can affect the operation of the entire website.
Even when everything seems to be working normally, in the background there may be problems that you won't notice until it's too late.
What can happen without proper maintenance?
Old publications
Plugins, themes, and WordPress that are not updated can create compatibility and security issues.
Security gaps
A vulnerable version of a plugin can be an entry point for malicious actions.
Reduced performance
Problems in plugins, database, caching or server configuration can make the site slower.
Insufficient backups
In case of a problem, a recent and reliable backup can make a difference.
Downtime
Your website may stop working without you immediately realizing it.
Unforeseen problems
An update can cause incompatibility and "break" a function that until yesterday worked normally.
You don't have to watch all this on your own.
We'll take over.
What is RedHost Care?
WordPress and Plugin Updates
We keep your WordPress, plugins and theme up to date, checking for potential compatibility issues.
Security Monitoring
We check your website for suspicious activity and key security issues.
Performance Checks
We check basic parameters that affect the speed and proper operation of the website.
Backups
We keep backup copies of your website so that it can be restored in case of a problem.
Uptime Monitoring
We monitor if your website is online and working. If downtime occurs, we can immediately perceive it.
Technical support
When a technical problem occurs, you do not have to look for what is happening on your own. We're on it.
Choose the level of care your website needs
From basic maintenance to comprehensive technical support for professional websites and WooCommerce e-shops.
Care Basic
+ VAT / month
For small websites that need basic maintenance and protection.
- WordPress updates
- Plugin & theme updates Scheduled WordPress updates, plugins and themes with basic operation control after updates.
- Basic security check
- Backups
- Uptime monitoring Continuous automated availability monitoring (check every 5 minutes).
- SSL monitoring
Care Business
+ VAT / month
For websites that are an important part of your business.
- All Care Basic
- Key technical inspection
- Security monitoring Check for signs of malware, suspicious activity and known security problems.
- Performance checks Basic control of parameters that affect the performance of the website.
- Priority for technical support
Care e-shop
+ VAT / month
- All Care Business
- WooCommerce updates
- Check basic e-shop functions
- Performance monitoring
- Up to 30 minutes of technical work Example: plugin configuration change, small CSS correction, configuration change, order error check, small technical issue correction. The available technical work time is for the current month and is not carried over to the next. Additional work: 20€/hour
What happens when something goes wrong?
Identify the problem
We're checking what happened.
We look for the cause of the problem and check if it is related to WordPress, plugin, theme, server, database or other technical parameter.
We're starting to deal with
We check again
After the restoration we perform a new check to confirm that the website is working properly.
We inform you
You don't have to wonder what happened. We inform you about the problem and the action taken.
We do not expect the problem to occur to deal with your website. We're trying to locate it in time.
Frequently Asked Questions
Not necessarily. The RedHost Care can also be provided on websites hosted in another hosting environment, provided that there is the necessary access and the environment supports the work of the service.
However, when hosting and maintenance are provided by the same team, we can face more immediate problems related to the entire hosting environment.
Updates are made based on the package and the status of the website. Before and after important updates we check for potential problems to reduce the risk of incompatibility.
We check the cause of the problem and, where possible, take the necessary remedial actions. Available backups can also be used to restore when required.
In packages that include hours of technical work you can use the time available for minor technical changes and tasks. Larger tasks or new functions are priced separately.
WooCommerce is included in Care E-shop, which is specifically designed for online stores.
We monitor basic parameters such as availability, response time, HTTP status and SSL certificate, depending on the configuration of the service.
Monitoring can detect downtime and generate notification. In the maintenance packages RedHost can also undertake the technical control and troubleshooting according to the terms of the package.
Yeah, yeah, yeah, yeah. You can switch to a different package depending on the needs of your website.
Leave the care of your website to us.
Don't wait for your website to break down to deal with it.
Start from 19€/month.